Fireflies.ai

FreemiumAI Productivity & Meetings

AI meeting assistant that records, transcribes, and analyzes conversations across your stack.

Bq By Benchquill Editorial Team ·Updated June 2026 ·How we rate

Fireflies.ai is a long-established AI notetaker and conversation-intelligence platform aimed especially at sales and revenue teams. Its Notetaker bot joins calls across Zoom, Google Meet, Teams, and Webex to transcribe, summarize, and surface action items, while AskFred lets you query your meetings. Fireflies' standout strength in 2026 is its breadth of CRM and workflow integrations (HubSpot, Salesforce, Pipedrive, Slack, and more) plus conversation-intelligence analytics like topic tracking and sentiment. Early 2026 added 'Talk to Fireflies,' powered by Perplexity, for in-meeting web search. Paid plans run on an AI-credits system that governs access to summaries and the assistant.

Key features

  • Transcription and summaries across Zoom, Meet, Teams, and Webex
  • AskFred AI assistant plus 'Talk to Fireflies' web search (Perplexity)
  • Broad CRM integrations (HubSpot, Salesforce, Pipedrive)
  • Conversation intelligence: topic tracking, sentiment, analytics
  • Unlimited transcription on paid plans
  • HIPAA, SSO, and custom retention on Enterprise

Pros & cons

Pros

  • Widest CRM and integration coverage in the category
  • Strong conversation-intelligence analytics
  • Affordable Pro tier at $10/user/mo annual
  • Enterprise compliance (HIPAA, SSO)

Cons

  • AI-credits system can limit summary/assistant usage
  • Visible bot joins meetings
  • Add-on credit bundles add cost for heavy users

Fireflies.ai pricing

Fireflies.ai uses a freemium pricing model, with paid plans from Free; Pro $10/user/mo (annual, $18 monthly); Business $19/user/mo ($29 monthly); Enterprise $39/user/mo. A free tier lets you test it before committing.

Who should use Fireflies.ai?

Fireflies.ai is best suited for Sales and revenue teams that need deep CRM integration and conversation-intelligence analytics. It earns its place for widest CRM and integration coverage in the category — though it's worth weighing the trade-off that aI-credits system can limit summary/assistant usage.

Comparing options? See our best ai productivity & meetings tools guide, or browse every ai productivity & meetings tool tracked on Benchquill.

Fireflies.ai FAQ

Is Fireflies.ai free?

Fireflies.ai is freemium. Pricing starts at Free; Pro $10/user/mo (annual, $18 monthly); Business $19/user/mo ($29 monthly); Enterprise $39/user/mo.

What is Fireflies.ai best for?

Fireflies.ai is best for Sales and revenue teams that need deep CRM integration and conversation-intelligence analytics.

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